Each regional ELRC office is a one-stop shop for all your early education needs. Whether you are a parent or guardian, seeking information on enrolling a child in a high-quality pre-K program; need help paying for child care; or are a child care provider seeking support or training, our qualified staff is ready to assist.
Family Communication
Family Communication Archive Region 11
3S33d_admin April 7th, 2022
Posted In: Region 11
Regional Resources for Providers
Department of Human Services
The Bureau of Certification Services is responsible for the regulation of all child care centers, group day care homes and family day care homes in Pennsylvania.
The certification bureau receives inquiries regarding a variety of topics, including:
- The requirements and process for opening a child care facility.
- The statutes and regulations for operating a child care facility.
- The status and compliance history of specific facilities.
- The complaints regarding child care facilities.
Scranton Office
100 Lackawanna Ave UNIT 2,
Scranton, PA 18503
1-800-222-2108
Professional Development Organization
The PDO is breaking down barriers to accessing higher education for the early childhood practitioner. The PDO can provide no-cost/low-cost tuition and other learning supports. Staff can work with a higher education liaison to support their enrollment in a certificate, CDA or degreed programs.
Shippensburg University – PASSHE PDO
1871 Old Main Drive
Shippensburg University
Shippensburg, PA 17257
Phone: 717-422-6328 or 301-524-7752
Email: passhe-pdo@ship.edu
Tuition Assistance
There are several available options for practitioners to obtain financial assistance when planning their career path. Rising STAR Tuition Assistance is provided through the PA Key and PACCA offers TEACH. See the following links to learn more.
Directors Network
ELRC Region 11 facilitates monthly Directors Network groups. These groups provide the child care owner, director and leadership team an opportunity to network with other child care programs, share resources and address concerns facing the ECE community. Directors Network invitations are found on the monthly Provider Link Newsletter. You can also reach out to your Quality Coach for information on the next meeting.
Fawn Unger, (570)-240-3586, funger@cscinc.org
Dana Devito, (610) 763-6265, ddevito@cscinc.org
Find Your Elected Official
The actions of our government have an enormous impact on the future of our children and the early childhood community. Every vote matters! Find out who your elected official is and where they stand on the issues, visit Legislative Alert Center.
3S33d_admin June 28th, 2018
Posted In: Region 11
Child Care Works
The Child Care Works program is designed to enable low-income families to maintain employment while ensuring children receive high quality child care. The Child Care Works (CCW) program is a non-entitlement benefit made available through Federal and State funds. Eligible families are assessed a family co-payment based on their income and family size.
While many circumstances can affect eligibility, a sample of assessed co-pays is listed below.
Visit www.compass.state.pa.us to:
- Apply for subsidized child care funding through the online application
- Search for child care referrals
Forms
At times, additional verification forms will be required to complete your application or redetermination. If the ELRC requests additional forms, you can download copies here:
Child Care Works Application – English
Child Care Works Application – Spanish
Employment Verification Form – English
Employment Verification Form – Spanish
Self-Employment Schedule of Care
Self-Employment Verification of Income – English
Self-Employment Verification of Income – Spanish
Education Schedule Verification
Authorization for Release – English
Authorization for Release – Spanish
If you have additional questions, please contact the ELRC office:
Wilkes-Barre Office
41 S. Main St.
Wilkes-Barre, PA 18071
Hours: 8:30 a.m. – 5 p.m.
833-229-6925
570-704-5333
570-235-6949 FAX
ELRC11@cscinc.org
3S33d_admin June 24th, 2018
Posted In: Region 11
Return to Community Services for Children
Community Services for Children is a regional leader in early childhood education.
CSC operates Early Learning Resource Centers in five regions, which comprise 17 counties, across Pennsylvania. We are also the sole provider of Head Start and Early Head Start in the Lehigh Valley region of Pennsylvania, and our Head Start program is recognized as a national center of excellence. Our mission is to prepare young children and their families to succeed in learning and in life through innovative, comprehensive, leading-edge services.
Have questions? Choose the office location most convenient for you to get started.
3S33d_admin June 20th, 2018
Posted In: Region 11
Provider Communication
Provider Communication Archive Region 11
3S33d_admin June 20th, 2018
Posted In: Region 11
Staff Contact List – Region 11
Wilkes Barre – 570-704-5333 or 833-229-6925
elrc11@cscinc.org
| Laurinda G. | Regional Director | Ext. 101 |
| Lora L. | Family Services Manager | Ext. 103 |
| Arly A. | Family Services Specialist | Ext. 109 |
| Trisha B. | Family Services Specialist | Ext. 202 |
| Angela B. | Family Services Specialist | Ext. 203 |
| Samantha L. | Family Services Specialist | Ext. 110 |
| Suyapa L. | Family Services Specialist | Ext. 107 |
| Rebecca O. | Family Services Specialist | Ext. 104 |
| Wendy W. | Family Services Specialist | Ext. 105 |
| Romaine L. | Provider Services Manager | Ext. 102 |
| Nicole M. | Provider Services Specialist | Ext. 106 |
| Ann Lynn S. | Provider Services Specialist | Ext. 108 |
| Dana D. | STARS Quality Coach | 610-763-6265 |
| Fawn U. | STARS Quality Coach | 610-703-5891 |
| Cynthia S. | Admin Specialist | Ext. 100 |
ELRC Service Systems
| Pamela C. | VP of ELRC, Regions 11, 12, 13, 14, 16 | 610-437-6000 x2105 |
| Elizabeth S. | Director of ELRC Service Systems | 610-437-6000 x2194 |
| Mitchell H. | Keystone STARS Designator | 610-437-6000 x2109 |
| Catherine S. | Administrative Specialist Grants | 610-437-6000 x2137 |
3S33d_admin June 20th, 2018
Posted In: Region 11
Regional Resources for Families
Pennsylvania 211
If you need to connect with resources in your community, but don’t know where to look, PA 211 is a great place to start. From help with a utilities bill, to housing assistance, and more, you can dial 211 or text your zip code to 898-211 to talk with a resource specialist for free.
3S33d_admin June 18th, 2018
Posted In: Region 11