Regional Resources for Providers

Department of Human Services

The Bureau of Certification Services is responsible for the regulation of all child care centers, group day care homes and family day care homes in Pennsylvania.

The certification bureau receives inquiries regarding a variety of topics, including:

  • The requirements and process for opening a child care facility.
  • The statutes and regulations for operating a child care facility.
  • The status and compliance history of specific facilities.
  • The complaints regarding child care facilities.

Scranton Office

100 Lackawanna Ave UNIT 2,

Scranton, PA 18503


Professional Development Organization

The PDO is breaking down barriers to accessing higher education for the early childhood practitioner. The PDO can provide no-cost/low-cost tuition and other learning supports.  Staff can work with a higher education liaison to support their enrollment in a certificate, CDA or degreed programs.

Shippensburg University – PASSHE PDO

1871 Old Main Drive

Shippensburg University

Shippensburg, PA 17257

Phone: 717-422-6328 or 301-524-7752

Email: [email protected]

Tuition Assistance

There are several available options for practitioners to obtain financial assistance when planning their career path. Rising STAR Tuition Assistance is provided through the PA Key and PACCA offers TEACH. See the following links to learn more.

PA Key


Directors Network

ELRC Region 11 facilitates monthly Directors Network groups.  These groups provide the child care owner, director and leadership team an opportunity to network with other child care programs, share resources and address concerns facing the ECE community.  Directors Network invitations are found on the monthly Provider Link Newsletter.  You can also reach out to your Quality Coach for information on the next meeting.

Fawn Unger, (570)-240-3586, [email protected] 

Dana Devito, (610) 763-6265, [email protected]

Michelle Gunshannon, (610) 703-8597, [email protected]

Find Your Elected Official

The actions of our government have an enormous impact on the future of our children and the early childhood community.  Every vote matters!  Find out who your elected official is and where they stand on the issues, visit Legislative Alert Center.