Regional Resources for Providers

Department of Human Services

The Bureau of Certification Services is responsible for the regulation of all child care centers, group day care homes and family day care homes in Pennsylvania.

The certification bureau receives inquiries regarding a variety of topics, including:

  • The requirements and process for opening a child care facility.
  • The statutes and regulations for operating a child care facility.
  • The status and compliance history of specific facilities.
  • The complaints regarding child care facilities.

Southeast Certification Office
801 Market Street
Suite 5132
Philadelphia, PA 19107
Phone: 215-560-2541
Toll Free: 800-346-2929

Professional Development Organization

The PDO is breaking down barriers to accessing higher education for the early childhood practitioner. The PDO can provide no-cost/low-cost tuition and other learning supports.  Staff can work with a higher education liaison to support their enrollment in a certificate, CDA or degreed programs.

Public Health Management Corporation
500 Market Street
Centre Square East
Philadelphia, PA 19102

Phone: 267-546-4184
Toll Free: 1-877-201-6899
Fax: 267-765-2397
Email: [email protected]

Tuition Assistance

There are several available options for practitioners to obtain financial assistance when planning their career path. Rising STAR Tuition Assistance is provided through the PA Key and PACCA offers TEACH. See the following links to learn more.

PA Key


Directors Network

ELRC Region 16 facilitates monthly Directors Network groups.  These groups provide the child care owner, director and leadership team an opportunity to network with other child care programs, share resources and address concerns facing the ECE community.  Directors Network invitations are found on the monthly Provider Link Newsletter.  You can also reach out to your Quality Coach for information on the next meeting.

MaryAnn Lang
[email protected]

Lauren Ditzler
[email protected]

Laurie Stenger
[email protected]

Stephanie Ferber
[email protected]

Find Your Elected Official

The actions of our government have an enormous impact on the future of our children and the early childhood community.  Every vote matters!  Find out who your elected official is and where they stand on the issues, visit Legislative Alert Center.